Home and Community Care Support Services Implements Mandatory COVID-19 Vaccine Policy

Ensuring the health and safety of staff, clients and health care partners is a top priority

UPDATED MARCH 14, 2022

As of March 14, 2022, Ontario’s Chief Medical Officer of Health announced that Directive 6 is no longer in effect, however health care organizations who have not already done so continue to be strongly encouraged to integrate immunization policies into their existing policies and procedures. To protect our patients, their caregivers and families, our staff and health system partners, Home and Community Care Support Services’ mandatory COVID-19 vaccination policy remains in place and all employees are required to be fully vaccinated against COVID-19. Vaccination has been a key component of our COVID-19 response and offers safe and effective protection against hospitalization and severe outcomes.

Home and Community Care Support Services staff and providers continue the appropriate use of Personal Protective Equipment, including masks and face shields, complete daily health screening and follow practices and guidelines set by Public Health Ontario and the Ministry of Health.  

TORONTO, Sept 3, 2021 –Home and Community Care Support Services is implementing a mandatory vaccination policy that requires its staff across the province to be vaccinated against COVID-19.

On Tuesday, August 17, Ontario’s Chief Medical Officer of Health issued Directive #6 mandating that all hospitals and home and community care service providers implement a COVID-19 vaccination policy for employees, physicians, contractors, students/learners and volunteers effective September 7, 2021. Organizations have the ability to put in place additional policies or measures based on their context.

The Home and Community Care Support Services Vaccine Policy requires all employees to provide documentation proving they are fully vaccinated. Staff who have a valid medical exemption will be required to undergo regular COVID-19 testing up to three times weekly.

“Home and Community Care Support Services values the health and safety of our staff, patients, families and health system partners and is committed to preventing the spread of COVID-19,” says Interim CEO Donna Cripps. “While we respect each person’s choice to be vaccinated or not, safety must remain a priority. Getting vaccinated is important for our collective health, so we are asking that our employees make the commitment to be fully vaccinated.”

Home and Community Care Support Services is also working closely with all provincially contracted Service Provider Organizations (SPOs) to ensure their compliance with Directive #6. The SPOs provide care through nurses, personal support workers and other professional services to patients.

Additionally, Home and Community Care Support Services staff and providers continue to use Personal Protective Equipment, including masks and face shields, complete daily health screening and follow practices and guidelines set by Public Health Ontario and the Ministry of Health. 

QUICK FACTS

· On April 1, 2021, the 14 Local Health Integration Networks began operating under a new business name, Home and Community Care Support Services, to reflect a singular mandate to deliver home care and long-term care placement services and to provide referrals to community services.

· The Home and Community Care Support Services organizations are Crown agencies that serve over 674,000 patients per year.

· This renewed governance for home care is part of the government’s plan to modernize home and community care as part of an integrated health care system providing coordinated care for patients through Ontario Health Teams. Ontario Health Teams will work together to understand a patient’s full health care history, directly connect them to the different types of care they need and help patients 24/7 in navigating the health care system.

· There are no changes to how patients and caregivers access home and community care services.

· For information and referrals related to home and community care and long-term care home placement, patients can continue to call 310-2222 (English) or 310-2272 (French), no area code is required.

MEDIA CONTACT

Dave Richie
Director, Transition Communications and Engagement
Home and Community Care Support Services
Dave.Richie@lhins.on.ca

About Home and Community Care Support Services

Home and Community Care Support Services (formerly known as Local Health Integration Networks) has a focused mandate to deliver local health care services such as home care, access to community services and long-term care home placement. These agencies previously had additional responsibilities for local health system funding and management, but these functions were transferred to and assumed by Ontario Health on April 1, 2021.

Home and Community Care Support Services is dedicated to ensuring the ongoing delivery of local services while Ontario makes changes to improve the health care system to give patients better connected care with health care providers working as one coordinated team in Ontario Health Teams.

Although these agencies are operating under new business names, services and contact information remain the same, including home and community care, long-term care home placement and help finding services and local doctors.

Home and Community Care Support Services Announces the Appointment of Three New Board Members

Chair of the Board, Joe Parker, welcomes three new board members to expand the expertise and skills on the Home and Community Care Support Services Board of Directors. 

TORONTO, March 9, 2022 – Home and Community Care Support Services is pleased to announce the appointment of three new members to the Board of Directors: John Beardwood, Kate Fyfe and Shanti Gidwani. Their combined expertise further enhances oversight of our organizations and the continued provision of high-quality home care services.

“It is my great pleasure to welcome John, Kate and Shanti to our remarkable team of industry leaders,” says Joe Parker, Chair of the Board of Directors for Home and Community Care Support Services. “The skillsets and collective experiences that these three highly accomplished individuals bring to our diverse team helps us provide strong governance and a stable foundation for the delivery of our mandate. Our board will continue to ensure the people of Ontario receive exceptional care – wherever they call home.”

“Our government is committed to building a better, connected health care system centred on the needs of patients,” says Christine Elliott, Deputy Premier and Minister of Health. “Across the province, home and community care plays a critical role in ensuring Ontarians remain safe and healthy in their homes, and our government continues to take thoughtful, gradual steps to modernize home and community care to allow for the seamless coordination of services across Ontario. I am pleased to welcome John, Kate and Shanti to this exciting journey.”

Home and Community Care Support Services organizations are responsible for home care delivery, long-term care home placement and facilitating access to community services. Operating under one CEO and one Board of Directors to ensure continuity of services across the province, the organizations have a focused mandate to improve the delivery of home care as part of the government’s plan to build an integrated, connected health care system centred on the needs of patients through Ontario Health Teams.

QUICK FACTS

  • Home and Community Care Support Services organizations have a focused mandate to deliver home care, long-term care home placement, as well as help connect people with community services and primary care. 
  • Each year, 8,600 staff serve or support more than 674,000 patients of all ages. 
  • Every day, Home and Community Care Support Services provides: 22,000 nursing visits; 3,000 therapy visits; and 85,000 hours of personal support care.
  • Find your local Home and Community Care Support Services here. To refer yourself or someone you know for care, call 310-2222 (English) or 310-2272 (French), no area code is needed.  
  • To read more about our Board of Directors, click here.  

BOARD MEMBER BIOS

John Beardwood

John Beardwood is a senior partner at Fasken and the Past Chair of the firm’s Technology practice group. He was the Co-Founder of both the Outsourcing practice group and the Privacy and Access to Information practice group. His practice is focused on technology, outsourcing and procurement, and privacy law matters.

John works closely with clients in advising on and negotiating various technology-related transactions, including outsourcing/procurement, licensing, development, implementation, distribution, technology transfer, strategic alliance and e-commerce-related transactions. John has worked with a variety of industries, including health care, financial/insurance institutions and the public sector. John often advises clients on privacy law and access to information matters, and has been developing and implementing privacy compliance programs for more than 20 years.

John holds an Honours BA in History and Political Science from McMaster University, an MA in Political Science from McMaster and completed his Law Degree at the University of Toronto.

Kate Fyfe

Kate Fyfe is the President & CEO of Timmins and District Hospital. With over 25 years of senior executive experience, Kate brings a wealth of experience in acute care, mental health and health system settings.

Throughout her career, Kate has worked collaboratively with system partners to improve accountability, performance, access to care and quality outcomes. While focusing on improving access to quality care, Kate has also led a variety of transformational projects related to care delivery and the implementation of broad structural changes to our health system.

An active member in her community, Kate has provided leadership and guidance on the COVID-19 Municipal Emergency Response Team, and currently sits on the Board of Timmins Academic Family Health Team. A true Northerner, Kate continues to focus her energy on building stronger, equitable and healthier local communities and improving population health outcomes across our health system.

Kate holds a Bachelor of Commerce degree from the University of Ottawa, is a Certified Professional Accountant / Chartered Accountant and has completed the Rotman Advanced Health Leadership Program.

Shanti Gidwani

Shanti Gidwani is a health care business leader with a diverse international clinical background and more than 25 years’ experience. She is passionate about breaking down the complexities of health care environments and supporting the necessary but complicated cultural shifts.

In 2021, Shanti joined Gartner Consulting as an Associate Partner where she is responsible for health care consulting opportunities and business development. Prior to Gartner, she was the National Director of Healthcare at Cisco Canada, responsible for the transformation of how health care is delivered across Canada and improving patient outcomes and experiences through technology.

Prior to Cisco, she was a health care consultant for the World Health Organization (European Region and International) before beginning her own health care consulting practice in Canada. Throughout her career, Shanti has worked with a variety of organizations, including First Nations communities, post-secondary institutions, regional health authorities and the provincial government of British Columbia in Canada. 

Shanti holds an honours Bachelor of Science degree in Human Biology and Zoology (French minor) from the University of Toronto, a Bachelor of Science in Nursing from Thompson Rivers University and Master of Health Administration and Master of Science in Nursing degrees from the University of British Columbia. She also has Certified Health Executive status with the Canadian College of Health Leaders and previously held a nursing license with the British Columbia College of Nursing Professionals. 

MEDIA CONTACT

Adele Small,
Manager, Media Relations
Adele.Small@hccontario.ca

ABOUT HOME AND COMMUNITY CARE SUPPORT SERVICES

On Home and Community Care Support Services’ origin: On April 1, 2021, Local Health Integration Networks (LHINs) began operating under a new business name, Home and Community Care Support Services, to reflect a focused mandate to deliver home care, long-term care placement services, and referrals to community services. On this same day, previous responsibilities for local health system funding and management was transferred to Ontario Health. A cross-appointed Board and CEO for the 14 agencies was introduced on July 1, 2021 as part of the government’s plan to modernize home and community care as part of an integrated health care system providing coordinated care for patients.